Questionnaire for Terminal Detentions

 

The questionnaire is aimed at gathering data regarding the parameters that cause undue terminal detentions. The data collected can help out to identify and priorities the works to be proposed/concurred for easing the terminal detentions.

 

Existing Facilities

 

1.Number of loading/unloading platforms in the station (to know the details of the platforms which can hold full length rakes)

 

Length of each platform:

Rake Holding capacity of each Platform:

 

     2. Availability of Loop Lines                                                             

YES/NO

If Yes

Number of Loop lines:

Length of each loop line

          Holding capacity of each Loop Line:

 

3. Is there any separate provision of loop lines to place the loaded rakes/released    rakes so that the same can be pushed out by railway/privately owned locos, without affecting the loading/unloading process.                                          YES/NO

If Yes how many such lines available:

 

4. Availability of facilities to stable the loaded/released rakes at the serving stations.                                                                     YES/NO

IF YES give details

 

5.Availability of mechanized loading/unloading facilities. 

YES/NO

              If YES give details:

Capacity of the mechanized loading in terms of loading rakes per hour

 

6 Availability of covered area to facilitate loading, unloading/stacking during rainy season                           YES/NO

 

If Yes give the length of PF that is covered

 

 

 

 

7. Availability of approach roads   up to the loading platform                                                                                                  YES/NO

 

8. Whether the width of platforms is sufficient to facilitate direct loading/unloading into/from wagon                               YES/NO

 

9.Whether the lorries/trucks etc can directly go on to the PF for loading/unloading YES/NO

 

10. Availability of facilities for the Merchants/Customers

          Enlist the facilities:

 

11. The details of the goods circulating area:

Whether the goods circulating area is facilitating the movement of the lorries?                               YES/NO

Whether the circulating is paved properly           YES/NO

 

          12. Lighting arrangements for night time loading          YES/NO

 

Give the details of the lighting arrangement in terms of sufficiency at Goods circulating area, at the loading platforms.

 

 

Operational details:

 

10. Traffic handled per day/month in terms of

          rakes inward per day :

          rakes outward per day:

11. Commodity handled in the station during the year

 

Commodity

Rakes/Tonnage handled per annum Inward

Rakes/Tonnage handled per annum Outward

Regular

  1.  
  2.  

Seasonal: 

  1.  
  2.  

 

 

 

 

 

 

12. Average time taken to supply the empty rakes after placement of indents: (customer satisfaction factor and customer preparedness factor):

 

 Gather information pertaining to last one year:

 

13. Average detention to rakes in hours placed for loading/unloading and reasons for such detention.

 

Gather information pertaining to one year:

 

14 General reasons for detentions:

 

15 Any specific reasons for detentions particular to the station   requiring special mention:

 

16 Average demurrage charges accrued during a month and in number of cases.( reflecting that the detention is on the part of the customer)

 

Ø      Number of cases per month (for the last one year)

Ø      Amount accrued due to demurrage charges:

 

17. Any cases of waiving of demurrage charges?   YES/NO

If YES

 

§         What are the grounds on which the waivals are given:

§         What percentage

§         And also the speaking orders recorded, if any:

      

18.Constraints, if any, from customers view point:

 

19.Any other remarks to add:

 

All the information is available in station/siding records.  And also by interacting with station staff, Merchants, siding authorities, much information can be collected which may be helpful in avoiding undue detention to loaded/released rakes.

 

 

 

 

NAME OF THE STAFF

DESIGNATION